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How To Manage A Process Improvement Project That Delivers Dramatic Results
It's true in manufacturing, service, health care and government organizations. The project team is the building
block of process improvement, reengineering and problem-solving success. Why? Because today’s complex business challenges
cannot be resolved by traditional hierarchical organizations. Team-based projects enable individuals from different departments
to step out of their day-to-day work environment and focus on the issues that impact cross-functional process performance.
However,
successful project teams don’t just happen. Team members must have three types of skills to be effective:
1. Interpersonal
skills
2. Process analysis/Problem-solving skills
3. Project management skills
The first is self-evident.
Your teams should be made up of people who can function effectively in a collaborative environment. It is the problem-solving
and project management skills that are lacking in most individuals.
Gain the skills you need to become an effective
leader or member of a project team. Managing Process Improvement Projects will teach you how your project team can integrate
process analysis and project management techniques to analyze a problem, create improvements, and implement solutions.
You
Will Learn How To:
Launch a Project Team
Define a project and select team members
Devise a Project Game Plan
Create
plans and timelines.
Diagnose the Problem or Opportunity
Analyze processes and root causes.
Implement a Successful
Solution On time and with dramatic results.
This seminar delivers proven tools and techniques you and your team can
put to use immediately. Act now. Enroll your project team leaders and members today!
How to Implement Successful Team-Based
Solutions SEMINAR OUTLINE
I. Introduction
II. Integrating
Teams into the Organization How
project teams "fit in"
What makes teams fail
What makes teams succeed
Roles and responsibilities
The importance of project management
III. Launching a Project Team
Selecting a project
Selecting team members
Covering all the bases:
The 7-Step Method
Devising a game plan
Creating the project
plan
Creating project timelines
Case study IV. Creating and
Implementing Solutions
Defining the current situation process mapping concepts
Identifying gaps in performance level
Root cause analysis
Planning for solutions
Documentation of results
Maintaining the gains
Case Study V. Transforming Classroom to Reality
Making it happen
Changing an organization through
better project management
You Will Benefit Most From This Seminar If You Are A...
Leader or member of a project
team or task force
Facilitator of quality or reengineering teams
Director/Coordinator of TQM, CQI or Team-Based Improvement
Manager or sponsor of a problem-solving initiative Participant in a team-based project that is failing
to deliver desired
results
Managing Process Improvement Projects is ideal for your entire process improvement, reengineering or problem-solving
team. Or you can enroll a "team" of team leaders. Inquire about our group discounts.
WHAT YOU WILL LEARN
Get The Team-Saving
Answers To These Critical Questions:
Why are teams the preferred vehicle for process improvement, reengineering and problem-solving
projects?
Why are some teams able to complete their projects on time and deliver dramatic results while other teams
accomplish little?
How can project management foster team success?
How do you organize a project team?
How
do you select team members?
How does the team create a project plan with a realistic timeline for solution and implementation?
How can process maps, system maps and other process analysis tools be used to give the project direction?
What
problem-solving tools will help the team identify root causes?
How can the team work together to devise a solution?
How can you integrate GANTT charts, critical path method (CPM) and program evaluation review technique (PERT) with
process improvement methods to keep the project on schedule?
Why must results be measured and documented?
How
should the team do so?
What steps can be taken to ensure the implemented improvements will be maintained and further
developed?
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